Privacy Policy
Last updated: June 16, 2025
This Privacy Policy describes how Cennovar ("we," "us," or "our") collects, uses, stores, and protects information about you when you access or use our website at cennovar.com and the services we provide. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with our services, including when you register an account, submit a contact form, request a service, or communicate with us. This may include your name, email address, phone number, billing information, and any other details you choose to share.
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical data. This includes your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other usage statistics. This data is collected through standard server logs and similar technologies.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our services. Cookies are small text files stored on your device. Some cookies are essential for the website to function; others help us understand how visitors use the site. You may configure your browser to refuse cookies, though some features of the service may not function correctly as a result.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: To provide, operate, maintain, and improve our services, including processing transactions and fulfilling requests.
Communication: To respond to your inquiries, send service-related notices, provide support, and, where permitted, send promotional communications.
Personalization: To tailor the content and features of our services to your preferences and usage patterns.
Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, abuse, and other harmful or unlawful activity.
Legal compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
Analytics and improvement: To analyze usage trends, monitor the performance of our services, and make data-driven improvements.
3. Legal Basis for Processing
We process your personal information only when we have a valid legal basis to do so. Depending on the context, this may include your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.
4. Sharing of Information
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These parties are contractually obligated to keep your information confidential and to use it only for the purposes for which it was disclosed.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4.3 Legal Requirements
We may disclose your information when required to do so by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud, or protect the safety of our users or the public.
4.4 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we take reasonable steps to securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure infrastructure practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. You may also have the right to restrict or object to certain types of processing, or to request a portable copy of your data.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements.
If you have subscribed to marketing communications, you may opt out at any time by following the unsubscribe instructions included in those messages or by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected to the standard described in this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Cennovar
65 E Gore St, Stratford, ON N5A 3X4, Canada
Phone: +1 905 282 9989
Email: [email protected]
Website: cennovar.com