Accessibility Policy
Last Updated: April 15, 2024
Cennovar is committed to ensuring that our website and digital services are accessible to all users, including those with disabilities. We strive to provide an inclusive online experience and continuously work to improve accessibility across our platform.
Our Commitment
We believe that everyone deserves equal access to information and functionality. Our goal is to meet or exceed recognized accessibility standards so that all visitors can use our services effectively, regardless of ability or the assistive technology they rely on.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and represent the internationally recognized standard for web accessibility.
Our efforts include:
Perceivable content: We provide text alternatives for non-text content, captions for multimedia, and ensure content can be presented in different ways without losing meaning.
Operable interface: All functionality is available via keyboard navigation. We avoid content that could cause seizures and provide users with sufficient time to read and interact with content.
Understandable information: Text is readable and understandable. Pages operate in predictable ways, and we help users avoid and correct mistakes.
Robust compatibility: Our content is built to be compatible with current and future assistive technologies, including screen readers, magnifiers, and voice input tools.
Supported Assistive Technologies
Our platform is designed and tested to work with a range of assistive technologies, including but not limited to:
Screen readers such as NVDA, JAWS, and VoiceOver
Keyboard-only navigation
Browser zoom and text scaling
High-contrast display modes
Voice recognition software
Known Limitations
While we work diligently to ensure accessibility throughout our platform, some areas may not yet fully meet all guidelines. We are actively identifying and addressing these gaps as part of our ongoing improvement process. Third-party content or integrations embedded within our service may be subject to their own accessibility standards, which are outside our direct control.
Ongoing Efforts
Testing and Evaluation
We conduct regular accessibility reviews using a combination of automated tools and manual testing. Our team reviews new features and updates for accessibility compliance before they are released.
Staff Awareness
Our development and content teams receive guidance on accessible design and development practices to ensure accessibility is considered at every stage of our work.
Continuous Improvement
Accessibility is treated as an ongoing commitment rather than a one-time effort. We review and update this policy and our practices on a regular basis to reflect changes in standards, technology, and user needs.
Feedback and Contact
We welcome feedback from users about the accessibility of our website and services. If you experience any barriers or have suggestions for improvement, please contact us. We aim to respond to accessibility-related inquiries promptly and will make every reasonable effort to accommodate your needs.
Email: [email protected]
Phone: +1 905 282 9989
Address: 65 E Gore St, Stratford, ON N5A 3X4, Canada
When contacting us regarding accessibility, please describe the specific issue you encountered, the assistive technology or browser you are using, and the page or feature affected. This information helps us address the issue as efficiently as possible.
Alternative Access
If you are unable to access any content or complete any action on our website due to an accessibility barrier, please contact us directly. We will work with you to provide the information or assistance you need through an alternative means.
Third-Party Content
Our website may contain links to or embed content from third-party services. We do not control the accessibility practices of external websites or tools. We encourage users who encounter accessibility issues on third-party content to contact those providers directly.
Policy Updates
This Accessibility Policy may be updated periodically to reflect improvements to our services, changes in accessibility standards, or other relevant developments. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page from time to time to stay informed of our current practices.